Placing your account on hold here are somethings to know:

• If you place your account on hold on or after your draft date your hold will begin the following month.
• Holds will not be accepted by phone.
• If you need to place your account on hold longer than 120 days you will need to go to your Daxko account and do another hold.
• If you place your account on hold on a weekend it will not be processed until the next business day.
• When placing account on hold please specify the dates you would like in the notes section.

Membership account will be charged $10.00 per month for a period of no more than 120 days, once the hold period expires, your membership will be reactivated, and your bank draft will return to your regular membership fees. By placing your account on hold memberships are not eligible for the member benefits including but not limited to: access to the Billings Family YMCA, member pricing for programs, and services, etc. 

You will need your username and password.

Account Hold

Cancellation requests must be submitted no later than THREE DAYS before your draft date. WE DO NOT TAKE CANCELLATIONS BY PHONE. Failure to follow this policy will result in that month’s EFT being non-refundable.

• Your cancellation request will go into effect on the last day of the month of your billing cycle you submit your cancellation request.
• You are still responsible for the current month's membership dues.
• You will need to pay the joiner's fee should you wish to rejoin the Billings Family YMCA in the future. You are able to place your membership on hold for up to 3 months with a $10 fee per month.
• This does not cancel any program registrations, you must fill out program cancellation form. 

You will need your username and password.

Account Cancellation

Program Cancellation

YMCA Members are dedicated to creating healthy habits and working toward positive change in themselves and the community we live in. Learn more about what it means to be a member of the Y.

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